Question 1

What qualifies as a long stay?

Accepted Answer

A stay of 28 nights or more qualifies for our long stay rates.We offer a range of long stay accommodation options to suit different needs and budgets. Please refer to our Long Term Rates page for more information, or contact us if you'd like help finding the best option for your stay.

Question 2

What facilities are available?

Accepted Answer

We offer a range of comfortable and convenient facilities designed to make your extended stay easy and enjoyable, including:Onsite parking – convenient and secure parking available for guests throughout the stay. Paid parking is available in our CBD locations free of charge parking available at our Winnellie locationComplimentary gym access – enjoy access to Club Lime Gym in Darwin CBD (limited to 1 hour daily; passes available at reception, first come, first served) - only available for the rooms located in our CBDCommunal kitchen facilities – prepare your own meals in our shared kitchen area. Coin-operated laundry facilities – convenient onsite laundry facilities to make longer stays easierFree Wi-Fi – stay connected with complimentary unlimited Wi-Fi accessSwimming pool – relax and unwind in our pool area

Question 3

What amenities are included in my room?

Accepted Answer

The rooms are well equipped with basic hotel amenities such as air conditioning, unlimited Wi-Fi, television, with free to air programmed with a variety of channels, bar fridge and a private ensuite. Our friendly team is committed to ensure you have a comfortable stay.

Question 4

Do you offer rooms with a kitchen or kitchenette?

Accepted Answer

Guests staying in our Standard Queen, King, Superior Queen, and Cottage One Queen Rooms can use the communal kitchen to prepare and enjoy meals. Please note that cookware and cutlery are not provided, so guests will need to bring their own. Cooking in guest rooms is not permitted due to fire safety requirements. Our one- and two-bedroom apartments and cottage with two bedrooms have fully equipped kitchens for your convenience.

Question 5

Are laundry facilities available?

Accepted Answer

A coin-operated laundry is available on site. Washing costs $6 per load, and drying costs $6 per load.

Question 6

Are you pet-friendly?

Accepted Answer

Pets are not permitted at any of our locations

Question 7

Is housekeeping included during my stay?

Accepted Answer

For long-stay accommodation, housekeeping is not included including general clean and linen change. Guests are responsible for keeping their accommodation tidy and managing any cleaning requirements throughout their stay.Room inspections may be conducted to ensure rooms are maintained in a clean and tidy condition.

Question 8

What documents are required?

Accepted Answer

To apply, you will need to provide a valid government-issued photo ID along with your two most recent payslips.Please note that if your accommodation is not being paid for by a company, you must be in full-time employment to meet our eligibility criteria.

Question 9

Can I extend my stay after I arrive?

Accepted Answer

Yes, extensions may be possible, subject to availability and approval.

Standard Queen Room

Room features & Facilities

TV

Free Wi-Fi

Swimming Pool

Onsite Coin Laundry

Complimentary Gym Access

Air Conditioning

Paid Onsite Parking

Communal Kitchen

Frequently asked questions