Important Long Stay Terms & Conditions

The minimum booking period must be met to qualify for the long stay rate.
In the event of an early departure, the stay will be recalculated using the best available daily rate for the actual number of nights stayed, and any difference will be charged accordingly.
To confirm the booking, an advance payment equivalent to two weeks' accommodation, together with a security deposit equal to four weeks' accommodation, is required.
Once payment has been made, the card details will be securely stored on file and may be used by the hotel to charge for accommodation, incidental expenses, or any outstanding amounts not settled by the due date.
After the initial booking period, accommodation may be extended in fortnightly increments, subject to availability and hotel approval. Payment for each extension must be made two weeks in advance and is non-refundable once the extension period has commenced. Unless specifically requested, guests will not receive a new confirmation email or registration card for extensions. The original confirmation and registration card will remain valid for the duration of the extended stay.
The hotel reserves the right to modify or cancel any reservation at its sole discretion, at any time, due to operational requirements or unforeseen circumstances, regardless of the confirmed departure date.
The security deposit serves as security against any potential charges, including but not limited to damage to the room, missing items, excessive cleaning, false fire alarms, and any unpaid accommodation or incidental charges. Subject to a satisfactory room inspection, the deposit will be refunded to the original payment method, generally within 7 to 14 business days after departure.
All guests must present a valid government-issued photo ID upon check-in. A copy will be retained by the hotel for record-keeping and security purposes.
Housekeeping services are not included with long stay accommodation. Guests are responsible for maintaining their room and shared facilities, including the communal kitchen and laundry, in a clean and tidy condition throughout their stay. The hotel does not provide bed linen, bath linen, or other household accessories.
Guests must comply with all hotel policies, including quiet hours (9:00 PM to 7:00 AM), the non-smoking policy, and general standards of conduct. Failure to comply may result in immediate termination of the stay without refund and forfeiture of the security deposit.
Visitors are not permitted without prior written approval from hotel management. Approved overnight visitors may incur additional charges.
Requests to change rooms are subject to availability and may result in a revised room rate. The hotel also reserves the right to relocate guests to an equivalent or upgraded room where operationally required, with reasonable notice where possible.
Access to hotel amenities, including Wi-Fi, fitness facilities, and communal areas, is included unless otherwise stated. Water, electricity, and internet are included, provided usage remains reasonable. The hotel reserves the right to charge for excessive utility consumption.
Guests are responsible for any damage caused to the room or hotel property during their stay. Charges for repairs, replacements, or excessive cleaning may be deducted from the security deposit or charged to the payment method on file.
Room inspections will be conducted on a regular basis to ensure rooms are being maintained in an acceptable condition.
Smoking is strictly prohibited inside guest rooms and throughout the property. This includes cigarettes, e-cigarettes, vapes, and all other smoking devices. Breaches of this policy may result in cleaning fees, fines, immediate eviction without refund, and forfeiture of the security deposit.
Triggering a false fire alarm through negligence, including but not limited to smoking in non-smoking areas or tampering with fire safety equipment, will incur a minimum charge of $2,000. Any additional costs incurred by the hotel, emergency services, or building management will also be charged to the guest.
The hotel reserves the right to inspect rooms at any reasonable time during a guest's stay to ensure they are being properly maintained and to address any maintenance, safety, or compliance concerns.
Guests must report any damage, breakages, or maintenance issues as soon as they are identified. Failure to report damage may result in the guest being held responsible for the associated repair or replacement costs.
Upon departure, guests must return all access cards and leave the room in a clean and orderly condition. A final inspection will be completed before the security deposit is released, and any applicable charges will be deducted.
The hotel accepts no responsibility for the loss, theft, or damage of guests' personal belongings. Guests are encouraged to take appropriate precautions to safeguard their valuables.
Any breach of these Terms and Conditions may result in immediate eviction, cancellation of future reservations, and forfeiture of all monies paid, including the security deposit.